General notice
This statement applies to the KIGS Consulting website (kigs.so) and contact channels associated with it. It does not govern data processed under a separate client engagement agreement. This statement may be updated periodically. Last updated: May 2026.
Information we may collect
KIGS Consulting may collect personal information through the following channels:
Name, organisation, email address, telephone number, and the content of your message when you complete the contact form on kigs.so.
When submitting an expression of interest or responding to a call for proposals, we may collect company name, registration details, contact names, capability information, and pricing data via info@kigs.so.
If you contact KIGS Consulting to report a safeguarding concern, including sexual exploitation, abuse or harassment (SEAH), we collect the minimum personal information necessary to process your report. This channel is handled with strict confidentiality via info@kigs.so.
We may collect anonymised technical data, including browser type, approximate location at country level, pages visited, and session duration, to understand how the Website is used and to improve user experience. This data does not identify individuals.
How we use information
Information collected through the Website is used only for the purpose for which it was submitted, and will not be repurposed without your knowledge. Specific uses include:
- —Responding to general enquiries and service questions in a timely manner.
- —Evaluating expressions of interest and tender submissions in procurement processes.
- —Investigating and acting upon safeguarding reports in accordance with our Safeguarding Policy.
- —Improving Website content and user experience based on aggregated, anonymised analytics.
- —Maintaining records required for accountability to institutional donors and partners.
Data sharing and confidentiality
KIGS Consulting does not sell, rent, or trade personal information. Data may be shared in the following limited circumstances only:
- —With trusted sub-consultants or technical partners where directly relevant to processing your enquiry, under strict confidentiality obligations.
- —With institutional clients or donors where required under an active engagement and with your knowledge.
- —With competent authorities where legally required, for example in connection with a safeguarding investigation or law enforcement request.
- —With analytics service providers, where data is anonymised and not linked to any individual.
Data retention
We retain personal information only for as long as is necessary for the purpose for which it was collected. Indicative retention periods are as follows:
Your rights and access requests
You have the right to request access to, correction of, or deletion of personal information that KIGS Consulting holds about you, where technically feasible and not in conflict with our legal or contractual obligations. To exercise any of these rights, please write to us at info@kigs.so with the subject line "Privacy Request". We aim to respond within 20 working days.
Where data is held in connection with a safeguarding matter, requests will be handled in accordance with our Safeguarding Policy. Contact: info@kigs.so.
Contact
For any queries relating to this Privacy Statement, please contact us at info@kigs.so. Our headquarters are located in Mogadishu, Federal Republic of Somalia.
Knowledge Innovation Growth and Solutions (KIGS) Ltd · Registered in the Federal Republic of Somalia · Headquarters: Mogadishu, Somalia
General enquiries: info@kigs.so · Safeguarding: info@kigs.so